Your technicians replaced a toilet for me yesterday and I needed to let you know that your service was on time as scheduled and your technicians were professional, competent and personable. These are traits that seem to be lost in the world of “customer care”.
If there are any services that we need and Fitch provides, we will not hesitate to contact you.
Best regards, Mike Stalch
Last Friday, June 9, my wife Irene contacted Patty via phone with an emergency situation we were having with a UV light fixture and associated water leaking.
Patty made things happen that day–she was prompt, efficient, and courteous, working to meet our requirements/needs in a professional manner.
I would ask that you personally acknowledge her contribution–its extraordinary to be a customer of your firm. JY was also exceptional with the service that he provided to us.
Charles and Irene Kendig
Great experience, Jonathan was great. Professional and very quick to respond. I would love to have him work on any plumbing in the future.
Scheduling was easy and my service man was courteous and answered all of my questions. He also did great work and left everything clean!
Gentleman who came out was very very courteous, professional and cheerful! He checked over everything on my two ceiling fans and told me one was burnt out, and the other one was working just fine!
Electricians arrived on time, were friendly and professional. They performed the requested work competently, cleaned up the area after completing the work and took the trash with them. I would definitely use Fitch Services again!
Fitch was first class, professional, thorough, and cost friendly. I am getting ready to reach out to them again here in the next few days for more work.
Very efficient, quick diagnosis, and quick fix.
As I commented on both Facebook and Angie’s List this was a good experience. The service was performed as scheduled and well. There was a glitch in the billing, but your own people detected it and contacted me about it and took care of it on your own initiative. Greatly appreciated!
Going to use them for everything I can now including my HVAC maintenance. Replaced my sewer line for a great price. Camera’d my line for free and gave me a truly free estimate whether I used them or not. Job ended up being tougher than what was expected and not once did they bring up the possibility of changing from what they quoted me. Good group of guys right there. Chris and his crew know what they’re doing.
Today was the second time recently we have had Fitch to help us. The first was to install a new garbage disposal. The second was today to install a new thermostat along with two other updates to our air conditioning equipment.
The service men were on time and explained exactly what had been done before leaving. They covered their shoes with protective booties which impressed me very much.
Our thanks to FITCH and their employees.